Admissions Operations Manager & UCAS Specialist.
Direct responsibility for: Home/International Admissions Team Undergraduate and Postgraduate
Role Summary: I am responsible for operationally leading the centralised Undergraduate and Postgraduate admissions team, in accordance with University admissions policy and procedures. Of course supporting the Head of Enquiries and Admissions Service! I am responsible for managing, coordinating and ensuring successful delivery of the activities of the team, as well as creating and developing a customer focused, collaborative, cost effective and innovative team.
As the Operations Admissions Manager I work as the main centralised operational admissions strategic lead for each faculty, ensuring expert guidance is given to support delivery of faculty strategic objectives. This will include advising on and setting programme entry requirements, supporting student recruitment targets and university application turnaround times to meet customer demands and ensure the University remains competitive. This role is key in influencing the shaping and development of strategic university and faculty plans for admissions and applicant engagement, contributing to the delivery of the University’s strategy. In addition, my role is responsible for making sure the interface with UCAS is monitored and maintained, ensuring this reflects the University entry requirements and is compliant with the Competition and Markets Authority regulations. Ensuring all UCAS courses rollover to the new admissions cycle in an efficient, accurate and timely manner.
I have experience operationally managing and leading a fast paced, high volume team and workloads to a high quality, and can evidence of innovative thinking in order to keep up with sector changes and demands and legislation. I have strong communication skills and can successfully develop and manage stakeholder relationships, including the ability to influence and guide colleagues.
I am comfortable with utilising data, interpreting and generating insight to monitor and evaluate performance to inform the Head of Admissions and Enquiries Service.
My team are happy and wanting to learn and engage in the ever evolving HE sector.
Roles on external bodies
A member of the UCAS Provider Advisory Group.